by PawnMaster | Jun 1, 2017 | consumer news, Customer Complaints, Customer Service, In The News, Small Business
Social media and online reviews have given your customers unprecedented abilities to complain about your business in front of the world. While that may sound like a bad thing, hearing the hard truth about your business via customer complaints can actually benefit you...
by PawnMaster | Sep 22, 2015 | Customer Service
Many people avoid shopping online for high-end designer bags, in fear that they’ll end up with a $300 knockoff instead of a truly authentic name-brand purse. Fortunately, there are ways to tell a fake from the real deal, even if you’re not able to hold the...
by Data Age | Mar 28, 2015 | Business, Competitive Advantage, Customer Service, Education, Retail
Cebuana Lhuillier holds the Guinness World Record for the largest number of pawnshops in the world, with close to 2,000 outlets—bigger than many banks combined. It serves mostly the ordinary “unbanked”...
by Data Age | Dec 31, 2014 | Business, Customer Service, World
The year of 2014 was filled with ups and downs for the three masters of the e-commerce marketplace. Amazon hit it big in sales but fell short in the phone and profit departments, eBay and PayPal announced they’d be splitting (along with eBay’s CEO), and Alibaba set a...
by Data Age | Dec 24, 2014 | Customer Service, Diamonds
iDiamonds has been selling diamonds successfully for years; however, it has always been pro-technology and innovation. Continuing the legacy, it has now decided to embrace Bitcoin, the digital currency that is becoming popular around the world for its user-friendly...
by Data Age | Dec 23, 2014 | BE ON THE LOOKOUT, Business, Competitive Advantage, Customer Service, Marketing
Summary PayPal holds more growth potential than the marketplace side of eBay. PayPal could see major growth if it gets access to upward trends in mobile payments and other emerging markets. PayPal will be challenged by Apple Pay and Google Wallet in mobile and will...
