by PawnMaster | May 21, 2019 | Customer Focus, Customer Focused Business
Data Age Business Systems, the developers of PawnMaster, the industry-leading pawn management software, are proud to welcome onboard Presta Me Pawn, a twenty-one store operation servicing Costa Rica and Panama. Alan Barron and his dedicated teams service hundreds of...
by PawnMaster | Jun 25, 2018 | Customer Complaints, Customer Experience, Customer Focus, Customer Focused Business
A critical part of running a successful business is managing customers. If customers are served properly and they leave your business premises happy and satisfied, your business can grow and continue to succeed. However, if customers leave upset, it can really hurt...
by PawnMaster | Feb 15, 2018 | Customer Experience, Customer Focus, Customer Focused Business, customer loyalty
Want to improve your community and help your business at the same time? You can accomplish both of those things and more through random acts of kindness. It might not seem like these simple acts should be at the top of your priority list. But being helpful and kind...
by PawnMaster | Oct 11, 2017 | Customer Experience, Customer Focus, Customer Focused Business, Retail
If you’re looking for repeat business as a retail company, one of the areas you absolutely need to focus on is customer experience. How a customer feels — not only when she is in your store, but also when she interacts with your brand online or after the sale— will...
by PawnMaster | Sep 30, 2017 | Customer Focus, Customer Focused Busines, Customer Focused Business, Customer Service
You don’t have to be the next Amazon to be the “next Amazon.” With a level of scale that’s quite literally taking over the world, sales in the 12-figure range annually and much-publicized forays into brick and mortar retail...
by PawnMaster | Sep 7, 2017 | Achieve Success, Business Success, Customer Focus, Customer Focused Business, Small Business
“Customer is King” has become a popular saying in business for good reason. Your customers ultimately make the determination about how successful your business becomes. So you need to keep your customers top of mind in every decision you make. For tips on keeping your...
