by PawnMaster | Mar 29, 2018 | Beyond the Shop, Know Your Customers
What I would tell you and something that most people do but, maybe not to the extent that they should is, really get to know your customers on a personal level. I had a store in Austin, Texas on Airport Boulevard, I had a manager, Alex Cancun who basically knew...
by PawnMaster | Mar 21, 2018 | Beyond the Shop
Number one, keep your sales floor and your store clean. I have a great story for this, back in 1994 at EZPawn we were looking to acquire stores in Alabama. So, the very first day my boss and I go into a store in Birmingham and it is a dump. How they had a hundred...
