by PawnMaster | Jul 16, 2018 | Beyond the Shop
The next thing I would ask you to do is start encouraging layaways sales. As a manager, as an owner what you need to do is monitor your employees and make sure every time someone is looking at an item they are given the cash price and what it takes (minimum-down) to...
by PawnMaster | Jul 5, 2018 | Beyond the Shop, Business Habits
Once we have decided if it’s a buy or sell then we check the customer history in our store. Have they picked up their items, because this might give us an opportunity to upsell that loan and add 10, 20, 30 percent to the value of the loan. Remember the bigger the loan...
by PawnMaster | Jun 28, 2018 | Beyond the Shop, Qualify Your Loan
Let’s talk about somethings you can do to make more money. First-things-first, you need to qualify the load. When a customer brings in merchandise, one of two things is going to happen, its going to be a load or you’re going to buy it. What I want to hear from my...
by PawnMaster | Jun 19, 2018 | Beyond the Shop
If you’re an owner or even a manager of a pawn shop, the one thing I would advise you to do is get out from behind the counter and stand in what I call the manager circle, which is a three-foot imaginary circle in front of the counter. Because, who do you want meeting...
by PawnMaster | Apr 17, 2018 | Beyond the Shop
Customer loyalty programs are a great way to make customers feel valued and to get them to become repeat customers too. Utilizing any kind of tool that rewards loyalty is always a great idea, whether is a punch card or whether it is a gift card good for a certain...
by PawnMaster | Apr 12, 2018 | Beyond the Shop, Industry
Another great way to move inventory is regular sales and events. Some times this don’t need to be anything more than getting a couple of flat tables out in your parking lot and putting some aged inventory out there, cook some hotdogs. What you have to do is redisplay...
