by PawnMaster | Jun 12, 2019 | Customer Service
As we enter the mid-year mark of 2019, so many people ask me, “How do you win and how do you have such a loyal customer base?” My response is fast, simple, and without hesitation…. Customer service. My team and I are committed to serving the underserved in our...
by PawnMaster | Jun 7, 2019 | Tech Support
I’ve had the pleasure of attending the 2019 Midwest Pawn Convention this past weekend, and I got to see quite a few of our customers. Not only do I love getting the face time with people that I have known for many years from our industry, but it’ s just as exciting to...
by PawnMaster | Jun 3, 2019 | Debt, Millennial
Millennial debt has crept up to over 1 trillion dollars and is growing steadily. Credit card debt is one of the biggest causes of this dilemma, while student loans and mortgage debt follow closely behind it. Although this may not be great news to the average...
by PawnMaster | May 29, 2019 | Marketing
The world of marketing has changed, and changed, and changed again during the fifteen years that I’ve been in it. But a few things have stayed the same, and one of them is the mindset characteristics of great marketers.
by PawnMaster | May 28, 2019 | Sales, Selling
Art and Sales. Two things I have had always had a natural inclination toward. After years of doing both, I realize the two have more in common than one would think at first. Both of these things require a level of creativity to master: art in a more literal sense of...
