by PawnMaster | Oct 19, 2017 | Disaster Recovery, recover after a disaster, Small Business, small business owner
Businesses in several states and territories are struggling to recover after recent hurricanes. Harvey, Irma, Jose and Nate all had an impact on residents and businesses in the U.S. And for small businesses especially, recovery can be a lengthy process. But the early...
by PawnMaster | Oct 13, 2017 | First Class Package Service, Priority Mail, Rate Hike, USPS
Rates for some key USPS shipping services including Priority Mail and First Class Package Service are going up significantly on January 21, 2018 (assuming they’re approved by the PRC), and according to Postal Mag, those rates had been approved in 2016 despite not...
by PawnMaster | Oct 12, 2017 | Community Service, voluntary, voluntary work, Volunteering
Customers are the backbone of your business. Customers are more important than consultants, trainers, senior managers, and executives. Without paying customers, a business goes bankrupt. Therefore, reaching as many people in your market as possible is paramount....
by PawnMaster | Oct 11, 2017 | Customer Experience, Customer Focus, Customer Focused Business, Retail
If you’re looking for repeat business as a retail company, one of the areas you absolutely need to focus on is customer experience. How a customer feels — not only when she is in your store, but also when she interacts with your brand online or after the sale— will...
by PawnMaster | Oct 10, 2017 | Firearms, Gun Laws, gun sales
“Pawn, Sell and Trade” As part of the pawn business model, it goes without saying that a shop can expect to not only see firearms heading out the door, but also being brought in by customers for pawning, sale, trade, or even gun-smithing services.